Getting a second bt line installed

Available to customers on BT consumer broadband plan UK residents only. Offer is available for six consecutive months. The six months starts as soon as we receive your request for Britbox. You can cancel the offer at any time. Offer is non-transferable. Britbox is for your personal, non-commercial use.

You must not attempt to share, edit or adapt the content made available to you. Service is on demand content only. Device limitations apply. Compatible device required to stream content —see www.

Compatible equipment required to cast content to your TV. See BT. Content is variable and may be withdrawn at any time. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Britbox terms apply. For more details see www.

Data used will decrement from any plan allowances depending on how you access the content. BritBox is for your personal, non-commercial use. BT Fibre speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring.

If your line won't support our top speed, we'll offer the best speed available. We'll always offer the best available speed on your line.

BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. You'll need to activate and download this service, it may not work with some computer or mobile systems. See details. BT is not responsible for any of the site categorisations — this is done by our 3rd party specialist vendor.

The Account Holder needs to set up and maintain this service. If you delete your account — your settings will be lost. You can re-activate at any time but you will need to add all of your settings again. BT doesn't support activities that infringe the copyrights of the holder. You need to activate the service yourself. Prices and content may vary. You can change your TV package every month. Any change will be at the standard price as set out in our tariff guide. Every plan comes with a recordable TV box unless BT has already provided you with one.

HDMI connection required. Availability of digital channels and quality of content depends on local transmitter and suitable rooftop aerial www. Payment is by Direct Debit. Personal use only. NOW account required and terms apply.

Netflix Terms of Use apply - see www. VIP — for those who want everything TV has to offer and more. For Broadband Unlimited customers, taking Essential or Sport: as you will not have sufficient line quality and speed, content is only available in standard definition.

NOW Membership will only be available to watch via the app on your set-top-box and compatible devices and not through the electronic programme guide. The latest movies to rent or buy in the BT Player. Pause, record and rewind these channels on your BT TV set top box. All add-ons have a monthly minimum term and renew automatically until cancelled. Min line speed and compatible equipment required. No hayu and limited Kids content available.

Full HD-capable device, compatible home cinema system and broadband min. If you watch Netflix on a TV box it will not count towards your broadband usage. Watching on your laptop or other device will.

See www. Amazon Prime Video: Amazon. Offer subject to change. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon. Each NOW Membership has its own free 7 day trial. Your 7 day free trial will start from the date you place your order. We may ask for the email address you used to set up an existing or recent NOW account. At the end of the free trial, the NOW Membershipwill automatically renew to its standard price per month.

You will be charged for a full month of content to your payment method, which will be added to your next BT bill, unless you cancel your NOW Membership before the end of the free trial. To cancel, go to My BT and turn off the auto-renewal. See our tariff guide for details of all our standard prices.

Where calling plans include a set number of minutes we always round up to the nearest minute. Pay As You Go: 30 day minimum term. Maximum of calls to and numbers. Unlimited Minutes: 30 day minimum term.

Includes calls to landlines in 36 International destinations. For residential customers on a BT Calling Plan. Minimum 1 month term. Fair use policy calls over minutes a month will be charged from 6p a minute and Terms and Conditions apply.

Some regions are included or excluded within countries:. Opt-in is required. No minimum call commitment applies. The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. Customers who use Call Barring should note that calls to will be barred under outgoing Call Barring option 1. This is because calling may lead to a chargeable call.

A facility fee of 35p, will also be charged for the call set-up attempt. Some social alarm and burglar alarm equipment may not be compatible with BT Answer Please check with your supplier.

Dialling BT without using Call Return is free. The Call Return feature of BT costs a fixed fee of 35p. The fee will apply when you press 3 to return your last caller's call.

This charge applies whether or not the call is connected. If you don't want your number to be obtained through Caller Display or Call Return , dial before making your call. To block nuisance calls you need the Caller Display service to be active on your account. See landline details. Available to new and existing BT customers that sign up for an 18 month minimum term. Available to new and existing standard BT line rental customers. A month minimum term applies for new line rental contracts.

You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. Connection charges may apply. PromptCare operates between 8am and 6pm on weekdays and Saturdays. We aim to repair a fault by midnight on the next working day after you report the fault to us unless a specific appointment date is agreed.

Faults reported after 9pm Monday to Saturday, or anytime on Sundays or on public or bank holidays, will be treated as if you reported the fault at 8am on the next working day. PromptCare is not available on telephone lines provided using fibre technology.

Renews automatically until cancelled. Includes HD content and Dolby Atmos on selected events, minimum line speed and compatible device needed. Maximum of 2 devices may be used simultaneously. Prices and BT Sport content subject to change at any time. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport.

Sky box and active viewing card required. Excludes Multiscreen. UK only. There's a one month minimum term. It must be taken with a standard BT Sport subscription. E-billing required. New month BT Broadband contract required. One discount code per mobile phone purchase. You must redeem your discount code within 9 months of our order confirmation email.

There is no cash alternative to this offer. Any purchase made will be subject to BT Shop standard terms of sale. BT reserves the right to suspend or cancel the offer at any time. See btwifi. BT Mobile customers get access to the wi-fi hotspots already available to existing BT Broadband customers.

Check Coverage checker before buying. Speeds vary by location, coverage and demand. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have.

This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. USA Data Roaming add-ons are no longer available for sale. They are valid for 30 days or until you've used up all the data — whichever comes first. Wi-Fi connection required. All calls or texts charged as per your BT Mobile plan. See Wi-Fi Calling. Available on selected enabled BT Mobile handset plans and iPhone 6 and above. See 4G Calling. Available on selected enabled BT Mobile handset plans.

You can do this at bt. You might have to pay an upfront fee for your device. If this payment fails for example due to lack of funds , your pre-order may be cancelled. If there are no spare pairs to your house , a new cable would be run. If I were the OP and gaming was so important it isn't for me I would go for business broadband for the second line purely for the better SLA.

Thanks ratass, Ive went ahead and ordered a second line, with a different company. I live 1. There would be max 10 houses between me and the cabinet so I hope theres some space. Really have no clue what way this will end up now. Will update after install date of 26th march. I also hope they dont disconnect the bt broadband when this new line gets installed. The bt will be for my parents and new one for me. Sign In Forum Help. Turn on suggestions.

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Show only Search instead for. If your landline is currently with another provider, we will let you know if you can retain your existing number when you place your order.

We'll connect you in 4 to 21 working days - you'll get a provisional date once we've checked your details during the order. Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line. The master socket will have one or two ports and possibly a BT logo. It is usually found in your hallway or living room, but could be somewhere less obvious, such as under the stairs.

If you already have a working landline and need an additional line with a different phone number, an engineer will need to install a second line. If you need an additional extension socket for your phone or would like to move an existing socket, we can arrange this for you. It will require an engineer appointment. If you have a Digital Voice line this option is not available. Ask the BT Community. Contact us.